Please consider this message as an official communication from the Havasupai Tribe.
This is important information that the Havasupai Tribe would like to share regarding tourism. As you are aware, as a result of the pandemic and in order to protect the health and safety of our Tribal members, we closed our Reservation in March 2020. With limited access to meaningful healthcare, closing the reservation was the best way to keep our community safe and healthy. We have remained closed to tourists since that time.
On October 1, 2022, the Tribe also experienced severe flooding, which destroyed several bridges and trails that are needed not only for our tourists, but the everyday movement of goods and services into Supai Village.
Also impacting tourism were ongoing issues the Tribe experienced with the individual and company the Tribe had contracted with to provide online tourism operations and customer service. The individual and company’s failure to cooperate with the Tribe has ultimately led to an ongoing legal matter and required the Tribe to engage with a new tourism operator and spend significant time and financial resources rebuilding the online tourism platform in order to be ready for the anticipated opening of the 2023 tourism season.
This individual and company has denied the Tribe access to the tourism credit card processing application, impacting the Tribe’s ability to issue credit card reimbursements for transferred permits. As a result, any tourist who booked a reservation before August 12, 2022 and sold the reservation via the official transfer system after August 12, 2022 will be issued a hard-copy check for reimbursement. We are aware that there have been a few incidents where tourists have been unable to cash the reimbursement check. Our new third-party tourism operator and the Tribe’s chief financial officer are working diligently to address this issue.
This has been a trying experience for all involved and we appreciate your patience as we move through this transition. However, there are many positive things as a result. While you may see downed trees on the trails where the flood crashed through, you will also see flourishing flora and fauna and new waterfall flows. This is truly a great time to visit and please know that we are eager to welcome tourists back to our beautiful Reservation starting February 1, 2023 for current permit holders.
We are also excited to share that the Tribe has launched its official Facebook tourism page, www.facebook.com/HavasupaiTribeTourismOfficial. There are countless Havasupai-related pages on Facebook, however, these are not operated or authorized by the Tribe. Please visit and like our tourism page where official information regarding tourism can be found.
And as always, please visit www.havasupaireservations.com for updated information. This website is owned and controlled by the Tribe.
If you have any questions related to the Tribe’s tourism activities, please reach out to firstname.lastname@example.org.
We hope you have a safe and happy holiday season.
The Havasupai Tribe